Geared for a Better Future

Service & Support

Service with No Limitations

We are committed to providing the most comprehensive service & support possible to maximize the value of your products and extend their life cycle. From tech support to onsite service appointments, our commitment to excellence goes well beyond our physical gearboxes.

Part of our service equation is our 24/7 support service. This is designed to give you a direct line to NGC at all times. Our heightened availability helps you lower downtime costs, and lets us be a one-stop-shop for all of your gearbox needs.

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Service Parts

We make selecting and ordering spare parts simple. NGC provides high-quality service parts for all makes of gearboxes and geared equipment.

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Technical Support

Make your gearbox better than ever. Inspections can help identify issues before they cause any failures. They are also an ideal way to reduce emergency repair costs and to ensure maximum planned availability.

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Field Service

We are ready when you are. Products are only part of what we do. Each and every part we supply is backed by our dedicated service team. We stand by NGC products, and we back that up with service.

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When you’re in need of a gear box repair, NGC’s experienced engineering teams are ready to get your gearbox up and running in the shortest possible time. Repairs can be the more cost effective option to bring your gearbox availability back to 100%. We can also help you manage the entire process of removal, repair, and installation - including logistics.

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